Fees
Letting Fees
Our fees
Letting agent fees in Stockport and Manchester, every one of them
Every charge we could ever make is on this page, shown with and without VAT. If it’s not listed here, we don’t charge it. Simple as that.
We publish the whole lot rather than a headline percentage, because what really stings landlords is rarely the management fee. It’s the charges nobody mentioned at the start.
We’re not the cheapest, and we’re fine with that
You’ll find lower management fees out there. What we don’t believe you’ll find is a better-looked-after tenancy. Our fee pays for things that actually protect your income: a monthly landlord call, a 90-day health check with your tenants, every certificate tracked before it expires, and someone who’s actually stood in your property.
One empty month, one missed gas certificate or one tenant who wasn’t properly referenced costs far more than the difference between fees. We price to do the job properly, not to be the cheapest quote in your inbox.
Part of what your fee pays for is specialists. Your rent is held and paid out by The Letting Partnership, an independent client accounting firm that does nothing else. Inventories, inspections, check-outs and compliance reports are carried out by qualified independent professionals. Every part of your tenancy is handled by someone who’s an expert in that exact job, and we keep it all joined up for you.
Service fees
| Service | Excluding VAT | Including VAT |
|---|---|---|
| Letting only | £650 | £780 |
| Letting fee, when fully managed | £450 | £540 |
| Monthly management fee | 10% of rent, minimum £66.67 | 12% of rent, minimum £80 |
Administration
| Item | Excluding VAT | Including VAT |
|---|---|---|
| Deposit registration | £50 | £60 |
| Inventory, 0 to 2 bedrooms | £125 | £150 |
| Inventory, 3 to 5 bedrooms | £150 | £180 |
| Check-out, 0 to 2 bedrooms | £125 | £150 |
| Check-out, 3 to 5 bedrooms | £125 | £150 |
| Annual full photographic inspection | £75 | £90 |
| Additional or vacant property checks (optional) | £100 | £120 |
| Section 8 notice | £145 | £174 |
| Section 13 rent review, including valuation | £170 | £204 |
| Additional keys, plus the cost of cutting | £29.17 | £35 |
| Non-resident landlord tax administration, per quarter | £75 | £90 |
Tenancy set-up
| Item | Excluding VAT | Including VAT |
|---|---|---|
| Referencing, per tenant | £50 | £60 |
| Guarantor check | £50 | £60 |
| Digital Right to Rent check | Included | Included |
Compliance
| Item | Excluding VAT | Including VAT |
|---|---|---|
| EICR, one bedroom | £145 | £174 |
| EICR, two to three bedrooms | £170 | £204 |
| EICR, four bedrooms and above | Price on application | Price on application |
| Gas safety certificate | £75 | £90 |
| EPC | £60 | £72 |
| EPC and floor plan | £100 | £120 |
| PAT testing | £95 | £114 |
| Annual anti-money laundering and sanctions check | £35 | £42 |
| HMO checks | Price on application | Price on application |
Optional services
| Item | Excluding VAT | Including VAT |
|---|---|---|
| Photography and virtual tour | £175 | £210 |
| Enhanced photography and virtual tour | £300 | £360 |
| Rent guarantee and legal cover (Let Alliance) | 3.5% of the rent | 3.5% of the rent |
| Deposit replacement scheme | Included | Included |
| Energy opt-out | £50 | £60 |
Other
| Item | Excluding VAT | Including VAT |
|---|---|---|
| Management of major works (by prior agreement) | 10% | 12% |
| Hourly rate for any other work (by prior agreement) | £125 | £150 |
| Maintenance repair limit | £250, agreed with you and changeable at any time | Not a fee |
Our contractors
Every contractor we use signs our Contractor Promise. They are vetted, insured, qualified and local, and they commit in writing on workmanship, timescales, how they behave in somebody’s home and leaving it as they found it.
Tenant fees
Under the Tenant Fees Act 2019, the only payments a tenant can be asked for are the permitted payments below. There are no admin fees and no referencing fees for tenants.
- Holding deposit: a maximum of one week’s rent, to reserve the home. Deducted from the first month’s rent
- Security deposit: a maximum of five weeks’ rent where the annual rent is under £50,000, or six weeks where it is £50,000 or more
- Rent: the first month, paid once the tenancy agreement is signed, then monthly
- Utilities, council tax, TV licence and communication services, where the tenancy makes them the tenant’s responsibility
- A default fee for rent more than 14 days overdue (interest capped at 3% above the Bank of England base rate), and for a replacement key or security device (capped at the reasonable cost)
- A variation payment, capped at £50 or reasonable costs, if the tenant asks to change the tenancy [CHECK with your compliance provider; old draft also listed an early termination payment, which may no longer apply now tenancies are periodic]
Client money protection and redress
| Client accounting | As a TLP Assured agency, all client funds are independently held and managed by The Letting Partnership, an independent client accounting specialist. Verify our status at www.TLPComply.com/agent |
|---|---|
| Client Money Protection scheme | Client Money Protect, membership CMP015593 |
| Redress scheme | Property Redress Scheme, membership PRS060176 |
| Professional memberships | NAEA Propertymark (FNAEA) and ARLA Propertymark (MARLA) |
| Deposit scheme | DPS custodial |
Selling a home? Sales fees are quoted in writing at your valuation with Ann Durrell.
FAQs
Fees: FAQs
Is the letting fee charged again every year if my tenant stays?
No. The letting fee is charged once, at the start of each new tenancy we arrange. Tenancies now roll on with no fixed end date, so there is no renewal fee. If your tenant stays five years, you pay the letting fee once.
Why do you show fees both with and without VAT?
Because it is the law, and because it is fair. Agents must show fees including VAT, and showing both lets you compare us with any agent like for like. If an agent quotes “10%” without saying whether VAT is on top, ask.
What is Client Money Protection, and why should I care?
It is insurance that protects your rent and your tenant’s money if an agent goes bust or misuses it. Every letting agent in England must belong to a scheme. Ours is Client Money Protect (membership CMP015593), and, as a TLP Assured agency, all client funds are independently held and managed by The Letting Partnership, so landlord and tenant money is held securely and transparently.
Do tenants pay any fees to Durrell & Joe?
No admin, referencing, check-out or renewal fees, ever. Tenants only pay what the Tenant Fees Act allows: rent, a holding deposit, a security deposit, and a small number of capped charges such as a late rent fee or a lost key. The full list is above.
Questions about a fee?
Give us a ring and ask. If a charge isn’t clear, that’s our writing, not your reading.
Call 0161 410 2401
Email – hello@durrellandjoe.co.uk