Our Partners
Our Partners
Our partners
The specialists behind our service
We’d rather bring in the experts than wing it. These are the people who protect your money, keep us on our toes and help us do the job properly.
Lettings partners (Durrell & Joe)
The Letting Partnership (TLP Assured)
As a TLP Assured agency, all client funds are independently held and managed by The Letting Partnership, an independent client accounting specialist, providing the highest level of assurance that landlord and tenant money is held securely and transparently. You can verify our status at www.TLPComply.com/agent.
See our Certificate
Client Money Protect
Our Client Money Protection scheme, membership CMP015593. If anything went wrong, landlord and tenant money held by us is protected.
Property Redress Scheme
Our independent redress scheme for both lettings and sales, membership PRS060176. If you are ever unhappy with how a complaint has been handled, you can take it to them.
DPS (Deposit Protection Service)
Tenant deposits are protected in the DPS custodial scheme, a government-approved tenancy deposit scheme, within 30 days of receipt.
Zero Deposit
A deposit replacement and guarantor option for tenants. Where a tenant chooses Zero Deposit, landlords are guaranteed six weeks’ security.
Let Alliance
Our rent guarantee insurance partner. Let Alliance covers landlords for missed rent and the legal costs of regaining possession if a tenancy goes wrong. Let Alliance is a trading name of Barbon Insurance Group Limited, authorised and regulated by the Financial Conduct Authority.
Visit the Let Alliance website
Propertymark (NAEA and ARLA)
The UK’s professional body for estate and letting agents. Ann is a Fellow of NAEA Propertymark (FNAEA) and a member of ARLA Propertymark (MARLA), which requires ongoing training every year.
Independent inventory clerks and our Contractor Promise trades
Inventories, check-outs and compliance reports are carried out by qualified independent professionals. Every contractor we send to a property signs our Contractor Promise: vetted, insured, qualified and local.
Sales partner (Ann Durrell)
Kotini
An independent compliance platform that handles seller onboarding and buyer checks for Ann’s sales: biometric ID, anti-money laundering, PEP and sanctions checks, and secure collection of property information that can be shared with conveyancers. It keeps every sale compliant, protects owners from property fraud, and gets the legal work started sooner.
Our charity partner
Coffee4Craig
A Manchester charity supporting people experiencing homelessness. We donate from every sale and every let.
See our Coffee4 Craig page
Want to work with us?
Are you a local trade, clerk or adviser who works to the same standard? Get in touch.