Hello, I’m Ann Durrell
Why I Became Stockport’s Personal Property Agent
Moving home is rarely just about bricks and mortar. It’s the school run you’re hoping to shorten, the garden you’ve always wanted, the next chapter after the children have flown. For landlords, it’s an investment that needs to work hard and a tenant who needs a safe, happy home.
I’ve spent almost 30 years helping people through those moments across Stockport and South Manchester. This blog is where I’ll share what I’ve learned, in plain English. So let me start by introducing myself properly.
Who I am
I’m Ann Durrell. I’ve worked in property for the best part of three decades, in sales, lettings and property management.
I’m fully qualified, with Level 3 and 4 qualifications in Sales and Level 2 and 3 in Lettings and Property Management. I’m a member of Propertymark, and I keep my training up to date every year. Property law changes constantly, and you deserve an agent who changes with it.
Mostly, though, I’m someone who genuinely loves this part of the world. I know which streets in Bramhall flood with buyers every spring, why families pay a premium for certain Heald Green and Gatley postcodes, and how much Edgeley, Davenport and Cale Green have changed as Stockport has grown.
Why I started doing things my own way
Over the years I’ve seen the property industry from every angle. Many brilliant agencies are built to handle a high volume of homes, and they do it well.
But I kept meeting people who wanted something different. They wanted to know exactly who was looking after their sale. They wanted the person who valued their home to be the same person who negotiated the offer and chased the solicitors. They wanted honesty, even when the news wasn’t what they hoped.
That’s the gap I set out to fill. Not bigger. Just more personal.
Two services, one standard of care
I run two arms of the business, and it helps to know how they fit together.
Selling your home: Ann Durrell, Personal Property Agent
When you sell with me, you work with me. I’m affiliated with Steve Litt’s team at Keller Williams, which gives my clients the reach of a global property network and the strength of an experienced team behind me. You still get one agent who knows your home inside out, from valuation day to the moment you hand over the keys.
Letting and managing your property: Durrell & Joe
Durrell & Joe is my independent lettings and property management agency, completely separate from Keller Williams. It’s built around proactive care: regular check-ins with tenants, a full photographic inspection every year, and simple digital tools so you always know what’s happening with your property.
Client money is protected through Client Money Protect, and we’re members of the Property Redress Scheme, so you’re covered whichever service you use.
What working with a personal agent actually means
“Personal service” is easy to say. Here’s what it looks like in practice.
- You deal with me directly. No being passed between departments or explaining your situation three times.
- I’m accountable for the result. If something goes wrong, there’s no one else to blame, and that keeps me sharp.
- Your marketing is tailored. I’m not selling a front-facing aspect and a wall-hung radiator. I’m selling the life someone could live in your home, and I market it that way.
- I tell you the truth. If your asking price is too ambitious, I’ll say so kindly and show you the evidence. Honest advice now saves months of frustration later.
- I keep you in the loop. You’ll hear from me with updates, not just when you chase.
Where I work
My heartland is SK7 and SK3: Bramhall, Woodford, Edgeley, Davenport, Cale Green, Heald Green and Gatley. I also help sellers and landlords across wider South Manchester and Manchester City Centre, where my 30 years of local knowledge go a long way.
If you’re not sure whether I cover your area, just ask. If I’m not the right fit, I’ll happily point you to someone who is.
What you’ll find on this blog
I’ll be writing about the things clients ask me every week. What happens at a valuation. How to choose the right landlord service. What the government’s planned home buying reforms mean for you. No jargon, no hard sell, just useful information.
You can start with What Really Happens at a House Valuation? or, if you’re a landlord, Let Only or Fully Managed?.
Let’s have a chat
Thinking about selling or letting in Stockport or South Manchester? Let’s talk it through, with no pressure and no obligation.
Book a complimentary home valuation and I’ll visit, take a proper look at your home and give you an honest view of what it could achieve. Or, if you’re not ready yet, drop me a message for an informal chat about your plans.
Prefer to talk? Call me on 07512 621688. If I’m with a client, leave a message and I’ll call you back.
